Comments on: How to Deal with Upset Customers on Social Media https://ahnahendrix.com/how-to-deal-with-upset-customers-on-social-media/ Spiritual Guide & Podcast Host Fri, 18 Sep 2015 23:07:00 +0000 hourly 1 https://wordpress.org/?v=7.0 By: Ahna Hendrix https://ahnahendrix.com/how-to-deal-with-upset-customers-on-social-media/#comment-32779 Fri, 18 Sep 2015 23:07:00 +0000 http://ahnahendrix.com/?p=4964#comment-32779 In reply to Passport Couture.

You got it! 🙂

]]> By: Passport Couture https://ahnahendrix.com/how-to-deal-with-upset-customers-on-social-media/#comment-32778 Fri, 18 Sep 2015 22:50:00 +0000 http://ahnahendrix.com/?p=4964#comment-32778 I think this has wonderful points about how to handle upset customers, whether they are online or in person. I agree with you that they are the same and you should treat both the same. Taking a look at the situation from their perspective always helps. Ask yourself, “How would I feel in this situation and what would I appreciate being done to remedy it?”

http://passportcouture.com

]]> By: Ahna Hendrix https://ahnahendrix.com/how-to-deal-with-upset-customers-on-social-media/#comment-32777 Fri, 18 Sep 2015 18:29:00 +0000 http://ahnahendrix.com/?p=4964#comment-32777 In reply to Dave Shrein.

My pleasure, Dave!! I definitely felt like this subject needed to be covered, and it’s one of my favorite aspects of dealing with customer service, so I didn’t mind a bit!

Thanks for sharing!! YOU rock 😀

]]> By: Dave Shrein https://ahnahendrix.com/how-to-deal-with-upset-customers-on-social-media/#comment-32776 Fri, 18 Sep 2015 18:23:00 +0000 http://ahnahendrix.com/?p=4964#comment-32776 Ahna, this is like the step by step guide so many of us need. Thank you for putting it together. I shared it all across my networks cause we need to know this stuff!

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