We’ve all dealt with upset customers – those who had a legitimate complaint and those who just want to rant. But I urge you to consider the two as one. Because regardless of which situation it is, both should be handled exactly the same way. Why? Because I’m a big believer that if we have […]
Archives for 2015
Here’s What 3 Of The Best Brands On Twitter Are Doing
Guest post for SocialQuant. Do you know the best brands on Twitter in your niche? Successful Twitter marketing can be intimidating for newbies or even the more advanced social media users, but the path to enlightened strategies is easy to find once you learn to look in the right places. And the right places are […]
News: ARCH Digital Agency named #33 Most Influential Social Media Brand
A new report by Onalytica outlined the top 100 social media influencers and brands. We are THRILLED to report that ARCH was named the 33rd most influential social media brand. In addition, two of ARCH teammates, CEO Ahna Hendrix and Twitter Specialist, KP Kelly are listed in the top 100 social media influencers online. To […]
Featured in: Should your business be spending time on Facebook? Experts weigh in.
(Featured on Heyo‘s blog) It’s hard to believe Facebook has been around for 11 years now. Since its days as “thefacebook.com” this social network has continually evolved. Over 40 million small businesses now have pages on Facebook – but should yours? And if you aren’t active on Facebook, what could you be missing out on? […]
Take a Social Media Break NOW!
Reading this title your mouth might be on the ground – what did she say? (Well, write..) I said, take a social media break. Soon. Very soon. And for as long as you can. Here’s the deal – I love social media and the power it holds to turn a business into a brand, to […]
#WednesdayWisdom 36: You Have to Step Out to Find Out
My #WednesdayWisdom quotes and moments of sharing have appeared on my Facebook page for a long time, but recently I made the switch to videos. They do not directly correlate with my business, but accurately portray my ethics and morals in all decisions. Enjoy! In the midst of change and not sure what to do? […]
Featured in “Top 25 Social Media Blogs to Follow Right Now”
By Diana Adams Need some new blogs to spice up your daily reading? I know how you feel — and I’ve got what you crave. I love reading new blogs, but finding fresh content can be time consuming. That’s why I’ve created a list of my 25 fav social media blogs especially for you! Now don’t […]
#WednesdayWisdom 35: Keep Going
My #WednesdayWisdom quotes and moments of sharing have appeared on my Facebook page for a long time, but recently I made the switch to videos. They do not directly correlate with my business, but accurately portray my ethics and morals in all decisions. Enjoy! Sometimes we all need a simple reminder that no matter what […]
The REAL Reasons You Need Twitter For Business
(Guest post for SocialQuant) I didn’t plan to write a blog about why Twitter for businessTwitter Marketing Strategy is so important because as a social media professional, its pretty obvious. But as I was gathering research for another Twitter marketing subject to write about, I was blown away at how many brands are either stepping […]
Featured in “#TwitterSmarter Chat: Guest Ahna Hendrix 8-20-15”
#TwitterSmarter Chat: Guest Ahna Hendrix 8-20-15 #TwitterSmarter is a weekly Twitter chat for people looking to connect + learn + share. Thursdays at 1pm ET To view the entire chat, click HERE.